Unable to access the Moodle page

While accessing your Moodle course page, you may face the issue where the browser shows the following error:

Open

Instructions:

How to clear the cache on Chrome:

Step 1 - On your computer, open Chrome .

Step 2 - At the top right, click More.

Step 3 - Click More tools  Clear browsing data.

Step 4 - At the top, choose a time range. To delete everything, select All time.

Step 5 - Next to "Cookies and other site data" and "Cached images and files," check the boxes.

Step 6 - Click Clear data.

How to clear the cache on Edge:

Step 1 - Open Microsoft Edge, select Menu (3 dots icon on the top right corner of the browser) > Settings > Privacy & services.

Step 2 - Under Clear browsing data, select Choose what to clear.

Step 3 - Select "Cached images and files" and "Cookies and other site data" check box and then select Clear.