Sign Up on Virtual Help Centre

If you do not have an account on Virtual Help Centre then, you need to sign up to keep track of your inquiry tickets with various department help desks. This is necessary if you have send us inquiry with your personal email and that personal account is not registered with our Virtual Help Centre.

The steps below show you how to sign up;

Sign Up via Virual Help Centre

Step 1 - Navigate to Virtual Help Centre Sign up page.

Open

Open

Step 2 - Fill in personal e-mail account and request for the sign up link (Send Link).

Open

 

Sign Up via Email Notification from Virtual Help Centre

If you directly send email to any of our inquiry emails, it will be changed to a ticket and you will receive email notification with details of this ticket.

Step 1 - Go to Email Notification received in your inbox about the ticket opened, click on View & Reply Ticket.

Open

Step 2 - Click Send Link after redirected to the Virtual Help Centre.

If you are not redirected to a sign up page then, click here - Sign Up - Virtual Help Centre

Open

The link had been sent via e-mail.

Open

 

Step 3 - An email will be sent to your mailbox. If you can’t find it, check your Spam/Junk mail folder.

Open

Step 4 - Click Sign up to get redirected to the Virtual Help Centre sign up page.

Open

Step 5 - Enter your Full name and Set your Password for the Virtual Help Centre account. Click Sign up.

Open