Log in to Virtual Help Centre

The steps below are for students/staff to login using their university email account credential.

Parents/guardians/students opened ticket with personal email then, you will need to Sign up and login. Click here → Sign up

If you have already signed up with your personal account previously then, you have to just login to your account from Virtual Help Centre.

Step 1 - Go to Virtual Help Centre.

From APSpace > More > Help Centre

Step 2 - Click on Log in.

Step 3 - Enter your student/staff email account and click Next. This is to verify you are student and staff of APU/APIIT.

Step 4 - Click on Login in with single sign on.

Step 5 - You will be redirected to Office 365 @ APU. Enter your student/staff email account and click Next.

Step 6 - Enter you password and click Sign In.

Step 7 - After you have successfully logged in, you will be redirected to Virtual Help Centre homepage.

You can search for FAQs, self-instructions, guides and open ticket with any of the department from Virtual Help Centre. Later follow up on your enquiries/issues by clicking on Requests.