Service Desk

{"xsrfToken":"0a98b25b-5083-41fa-aff2-2bbf566f031b_ac8480ca78c8a3d37555b4730077fde6a999960a_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/9b8731d8-301a-453b-ac81-dcb62361198a/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4NmMwODY3Yy00NDRhLTRjMmQtYTA5ZC0yMjEyY2M0ZTY4MmIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjliODczMWQ4LTMwMWEtNDUzYi1hYzgxLWRjYjYyMzYxMTk4YSI6WyJyZWFkIl19LCJleHAiOjE2MDQwNzI2MTcsIm5iZiI6MTYwNDA3MTk1N30.Gd96BRnwFkjcYoQF-ZnTWhHGSoHLdLmxHPoIlAtwEfk&client=86c0867c-444a-4c2d-a09d-2212cc4e682b&mode=fit","logoId":"9b8731d8-301a-453b-ac81-dcb62361198a","isLogoAvailable":true,"helpCenterTitle":"Welcome to APIIT Education Group Virtual Help Centre","sharedPortalName":"Virtual Help Centre","userInitialAnnouncementHeader":"Note:","userInitialAnnouncementMessageWiki":"Please select the functional unit you would like to reach or inquire about an issue. Our team will get back to you as quickly as possible. Kindly, \"Log in\" to help centre to send request to other functional unit -\"Teaching & Learning\", \"Immigration\", etc.","translations":{"en-US":{"helpCenterTitle":"Welcome to APIIT Education Group Virtual Help Centre","sharedPortalName":"Virtual Help Centre","announcementHeader":"Note:","announcementMessage":"Please select the functional unit you would like to reach or inquire about an issue. Our team will get back to you as quickly as possible. Kindly, \"Log in\" to help centre to send request to other functional unit -\"Teaching & Learning\", \"Immigration\", etc.","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#1c71ac","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/a96015f5-6387-489f-a9ab-c6dfc3c5c813/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4NmMwODY3Yy00NDRhLTRjMmQtYTA5ZC0yMjEyY2M0ZTY4MmIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmE5NjAxNWY1LTYzODctNDg5Zi1hOWFiLWM2ZGZjM2M1YzgxMyI6WyJyZWFkIl19LCJleHAiOjE2MDQwNzI2MTcsIm5iZiI6MTYwNDA3MTk1N30.IMAMfR5Du2BWlSlJRTyOFhId8hMR07Vd7KkLo6nsBBI&client=86c0867c-444a-4c2d-a09d-2212cc4e682b&height=300&mode=fit","bannerMediaApiFileId":"a96015f5-6387-489f-a9ab-c6dfc3c5c813","useDefaultBanner":false,"isBannerAvailable":true},"portals":[{"id":"14","key":"lib","name":"Library","description":"Do you need help or assistance using our library resources? We offer a range of help & support services to all our library patrons.","portalBaseUrl":"/servicedesk/customer/portal/14","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/14/14"},{"id":"16","key":"grad","name":"Graduation (Coming Soon)","description":"Welcome! You can raise a Graduation request from the options provided.","portalBaseUrl":"/servicedesk/customer/portal/16","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/16/13"},{"id":"15","key":"cc","name":"Career Centre","description":"Do you need help in your job search both Full Time and Internship Roles? Reach out to us for support and we will assist you.","portalBaseUrl":"/servicedesk/customer/portal/15","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/15/26"},{"id":"4","key":"itsm","name":"IT Helpdesk","description":"Are you having problems with our IT services - APSpace, Moodle, APkey login, Wi-Fi (BYOD), iConsult etc.? Open a ticket with us and get it resolved.","portalBaseUrl":"/servicedesk/customer/portal/4","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/4/3"},{"id":"6","key":"aa","name":"Academic Administration","description":"Get assistance from administrative staff to help you with inquiries related to - exam dockets, attendance, EC, resit, referral exam, progression, results, transcripts, certificates etc.","portalBaseUrl":"/servicedesk/customer/portal/6","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/6/5"},{"id":"17","key":"visa","name":"Visa and Immigration","description":"Get assistance from our Immigration staff with your visa application inquiries such as; visa renewal, visa cancellation, special pass, transfer endorsement, etc.","portalBaseUrl":"/servicedesk/customer/portal/17","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/17/31"},{"id":"18","key":"ct","name":"Corporate Training (Coming Soon)","description":"Do you want to know more about our latest professional certification offerings? Are you interested in a certification course? We are here to assist and guide you.","portalBaseUrl":"/servicedesk/customer/portal/18","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/18/27"},{"id":"20","key":"int","name":"Internship","description":"Do you need any assistance related to your Internship Module? Reach out to us and we will assist with your inquiry.","portalBaseUrl":"/servicedesk/customer/portal/20","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/20/15"},{"id":"22","key":"lno","name":"Operations & Logistics (Coming Soon)","description":"Coming Soon","portalBaseUrl":"/servicedesk/customer/portal/22","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/22/29"}],"sharedPortal":{"name":"Virtual Help Centre","description":"Welcome to the help center - we're here to help! Raise a request from the options provided.","kbs":{"kbEnabled":true,"appLinkUrl":"https://apiit.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=apiit","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"0a98b25b-5083-41fa-aff2-2bbf566f031b_ac8480ca78c8a3d37555b4730077fde6a999960a_lout","baseUrl":"https://apiit.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"86c0867c-444a-4c2d-a09d-2212cc4e682b","optedInFeatures":{},"anonymousEnabled":true,"requestIntroEnabled":true}