Respondus Lockdown Browser FAQ and Installation Guide

Owned by Derrick Jonathan Arrais
Last updated: Nov 20, 2023 by weilun.cheng@apu.edu.my
9 min read

The Respondus Lockdown Browser is required to take your exam. This article will guide you on how to install it.

Installation Guide

Access the installer via this link: https://download.respondus.com/lockdown/download.php?id=553146576

For iPad OS users, you may download Respondus Lockdown Browser from the App Store via this link: https://apps.apple.com/us/app/lockdown-browser/id659101775

Step 1 - The website will automatically detect the operating system you are using and provide the latest installer accordingly.

Step 2 - Once you have confirmed that the details are correct, click Install Now. It will download an executable.

Step 3 - After launching the executable, follow the installation instructions accordingly.

Result - Respondus Lockdown browser has now been installed. You only need to install this once and use it for all future exams unless you have removed it prior (which you will need to install again for exams).

You may want to check and ensure your setup is working correctly by clicking on Check your Lockdown Browser Setup, this can be found in every quiz and exam page:

Ensure that during your exam, you are connected to the Exam@APU network and have no VPN active. Otherwise, you cannot attempt the exam.

Video Guide

FAQ

Lockdown Browser® is a custom browser that locks down the testing environment within a learning management system.

Depending on your operating system, here are the requirements:

Windows: 11 and 10*

  • Includes x86 32 and 64bit processors and ARM 64bit processors using x86 emulation.

Mac: macOS 10.13 to 13.0+.

ChromeOS: Lockdown Browser for Chromebook minimally requires the version of ChromeOS that Google makes available via their Long-Term Support (LTS) channel.

iPad OS: 11.0+ (iPad only). Must have a compatible LMS integration. 

Memory
Windows: 2 GB RAM (A minimum 4gb of available RAM is necessary when using Lockdown Browser to take an exam that also uses a webcam.)
Mac: 2 GB RAM (A minimum 4gb of available RAM is necessary when using Lockdown Browser to take an exam that also uses a webcam.)
Hard Disk Space
Windows: 200 MB of free hard disk space
Mac: 200 MB of free hard disk space

The computer being used to take the assessment must have the Respondus Lockdown Browser software installed on it. For those requiring Show Work option, you will need Respondus Monitor as well. No other installations are necessary.

The Respondus privacy statement is available at https://web.respondus.com/privacy/

The Respondus Lockdown Browser can be downloaded via this link: https://download.respondus.com/lockdown/download.php?id=553146576

iPad users may download it from the App Store via this link:

https://apps.apple.com/us/app/lockdown-browser/id659101775

For a video instruction on how to download and install it via Moodle, please click here: https://apu.ispring.com/app/preview/c362017a-7b35-11ed-b264-deedce34ab71

Your university has decided to use the Lockdown Browser for all future exams. You will need to have your device checked by CTI to confirm that software cannot be installed. CTI will provide the necessary assistance.

Troubleshooting

General

Windows

Mac OS

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