Reserve Record error pop-up message

This error pop-up message means that, more than one user is trying to update the record in GIMS, where the system will lock it until the process is finished.

Error pop-up message

Please follow below steps to resolve the issue:

Step 1 - Log off from GIMS.

Step 2 - Please wait 10-15 minutes.

Step 3 - login to the GIMS and try again.

In case of further inquiry, please open a ticket with the Virtual Help Centre. Alternatively, you may choose to access APSpace > More > Help Centre for further guidance and support. This guideline is designed for you to help you in the process of opening a ticket.