Manually Submit Messages to Microsoft for Analysis

Owned by Ian Coushanga Deekirike Jayamaha Mudalige
Last updated: Aug 18, 2023 by TP062945
2 min read

Information security is everyone's responsibility!

 

If you receive a message that passed through spam filtering that should have been identified as spam/junk or phishing, you can submit the message to the Microsoft Spam Analysis and Microsoft Phishing Analysis teams as appropriate. The analysts will review the message and add it to the service-wide filters if it meets the classification criteria:

 

  1. Create a new, blank email message with one of the following recipients:

 

2. Drag and drop the junk or phishing message into the new message. This will save the junk or phishing message as an attachment in the new message. Don't copy and paste the content of the message or forward the message (Microsoft  needs the original message so they can inspect the message header)

  • You can attach multiple messages in the new message. Make sure that all the messages are the same type: either phishing scam messages or junk email messages.

  • Leave the body of the new message empty.

  • Use either .msg (default Outlook format) or .eml (default Outlook on the Web format) formats for the attached messages.

 3. When you're finished, click Send.

 

 FAQ - (Frequently Asked Questions)

A phishing attempt is an email that seeks to lure the recipient into divulging passwords, financial account numbers or other personal information, or into going to a website rigged to commandeer the recipient's computer. While some of these emails are easy to identify, many are difficult to discern because they appear authentic down to the last detail.

Spamming refers to the practice of flooding the inboxes with an unsolicited email addressed to many recipients in an attempt to force the message on people who would not otherwise choose to receive it.

E-mail spam lists are often created by scanning stealing mailing list addresses or by searching the web for addresses. Online directories are another source of e-mail addresses. The more internet activity you participate in with your email address, the more likely you'll end up in a spam list.

 

 Support

In case of further inquiry, please open a ticket with the Virtual Help Centre. Alternatively, you may choose to access APSpace > More > Help Centre for further guidance and support. This guideline is designed for you to help you in the process of opening a ticket.

 

 

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