Prepaid Smart Meter

 

In our commitment to sustainability and reducing our carbon footprint, the adoption of Smart Meters aligns perfectly with our University's "green" initiatives. These smart meters offer real-time monitoring of their consumption, enabling us to collectively make more informed choices about our energy usage. By being more conscious of their own consumption patterns, students could potentially contribute to conserving energy making a positive impact on the environment.

 

  • The Prepaid Smart Meter system gives students' greater control over their energy consumption.

  • Real-time data access allows students to monitor their usage and learn how to conserve energy effectively.

  • The system promotes fairness by charging units only for consumed energy.

  • It encourages collective responsibility for energy use among residents in shared living spaces.

 

 How to access the system?

Step 1 - Login to your APSpace on your smartphone.

Step 2 - Click on More.

Click on More

Step 3 - Click on Campus Life → Residence.

Select Residence

This menu is exclusively available to APU residents with active status. If you encounter the message like below after multiple attempts, please reach out to us at assist@apu.edu.my or open a ticket through the Virtual Help Centre, specifically the https://apiit.atlassian.net/servicedesk/customer/portal/4.

Step 4 - You will be redirected to a page which will show your information. Please Click Continue button.

 

Step 5 - You will be redirected to a page similar to the one shown below.

 How to register your room?

Step 1 - Register to your room by clicking the “Scan” button.

In the event if you ever change your room, you will be required to complete the registration process once more. To avoid any potential confusion, kindly delete your previous room registration.

Step 2 - Scan the QR Code at the back of the main entrance door of the room that you want to top up.

 

Step 3 - The system will display a confirmation message, "Scan successful," as shown below.

If you get the below error prompt, please click here on guidance how to set your APSpace permission in the smartphone.

Step 4 - Upon completing the scanning process, your account will be automatically associated with room, and you'll be able to view the prepaid smart meter for your room.

Step 5 - It's important to cross-check the room number to avoid any complications when topping-up your smart meter.

 How to deregister (remove) room?

Step 1 - Click on the room number or the upward arrow.

Step 2 - Once the view is expanded, it will reveal your room details. Then proceed to click on the delete icon.

Step 3 - You will be prompted to confirm the deletion. Select “Yes.”

 How to check your balance and top-up?

Step 1 - Please ensure you maintain the smart meter minimum balance according to our guidance to avoid any disruptions.

Step 2 - Click on the room number or the upward arrow.

Step 3 - Once the view is expanded, it will reveal your room details.

Step 4 - Click on the "Top-Up" button to access a range of top-up options in RM. The total unit of kWH will be reflected at the bottom of the screen based on the top-up amount.

Step 5 - When you select any of the top-up amount range, it will display the total kWh units that will be added to the meter upon top-up.

Step 6 - Click the "Pay Now" button. If you choose an amount of RM 100 or more, you can decide whether to top up using your APCard or make a direct transfer from your online banking account, which will be processed through the associated payment gateway provider, Payex.

Step 7 - If you opt for Payex, you will be redirected to the Payex page. From there, select your preferred bank, submit your bank details and click "Pay".

Step 8 - The system will confirm the payment status, and if the payment is successful, your balance will be updated and reflected in the app accordingly.

 

 

 How to sync smart meter?

Step 1 - Click on the room number or the upward arrow.

Step 2 - Once the view is expanded, it will reveal your room details. Then proceed to click on the “Sync Meter” button.

Step 3 - It will show you the synchronization status and reflect the “Last Updated“ value.

 How do you check your top-up history?

Step 1 - Click on the room number or the upward arrow.

Step 2 - Once the view is expanded, it will reveal your room details. Then proceed to click on the history icon.

Step 3 - A calendar will appear. By default, it displays date range from yesterday until today. You can choose your desired date range.

 

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