VirtualLab@APU Release Notes: February 2021

Last Updated: Feb 1, 2021

What’s New in This Release

• Release of VirtualLab@APU version 2 (aka VirtualLab@APU .v2)

• Much easier connection to VirtualLab@APU without VPN@APU

• Updated software based on the year 2020 - 2021

• Much faster, enhanced & improved desktop experience for students and staff.

• vGPU (Graphics) enabled Windows 10. Students and staff can watch videos or perform intensive tasks that require the use of a GPU. 

• OneDrive Sync on Demand, have all your working files (Desktop, Documents, Downloads, Pictures) automatically synced to your personal OneDrive for Business which is provided by the university. 

• Office 365 ProPlus Sync on Demand, have all your working documents (Microsoft Word), excel (Microsoft Excel), and presentation (Microsoft PowerPoint) files automatically synced to your personal OneDrive for Business which is provided by the university. 

• Desktop Collaboration, allowing students and staff to allow others to join your desktop and share the experience together as a class or team. 

Resolved Issues

• I get an error message “The SAM database on the Windows Server does not have a computer account for this workstation trust relationship.” after connecting to VirtualLab@APU.
  Resolution: Object Replication, Computer Account objects are created on a particular Active Directory, and Ensuring users to authenticate via the same active directory will eliminate the issue. 

• Inactive Sessions were held in the system which was consuming computing resources.
  Resolution: Sessions idle (No Disk, GPU, or RAM utilization) for more than 2 hours will be terminated automatically to save computing resources. 

Known Issues

• Some users will encounter USB Drive is not displaying.
  Resolution: Ensure your USB Drive is redirected to the virtual machine.

• Some users will encounter Shared Folder Drive is not displaying.
  Resolution: Ensure VMware Horizon Client settings is configured to support the feature.

• Some users will encounter Hang/Frozen Screen or Not Responding in Windows 10.
  Resolution: Reconnect to a new session.

Support