Lost a borrowed book ? What should I do?

Please report to us immediately once you realize the borrowed item(s)/book(s) is lost by providing the details of the lost item(s) / book(s) (e.g., name of the item, book title, barcode, date that you borrow, etc.).

If you fail to report to us, the fines will continue to accrue. Hence, please do not delay in informing us.

Once reported, your library account will be suspended temporarily. The library will allow a grace period of two weeks for you to search for the book(s)/item(s). You will not be charged with fines for two weeks.
If the item is not found after the grace period, we will contact you to discuss one of the following possible options (but not limited to) to resolve the issue.

  1. Replace the lost book with a new copy of the same edition or the latest edition.
  2. Pay the replacement costs, including the book price and overdue fines owing on the item.

The details of the lost item will be recorded in the "Missing / Lost Book" form by the librarian. The final decision resulting from the discussion will be emailed to you to facilitate the next course of action.

Once you have made the necessary arrangements to clear your account based on the final decision, we will reinstate your library account.

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