I get an error message “The View agent reports that this desktop is currently logging off a previous session. Please try again later.” while connecting to VirtualLab@APU.

This error shows up after you attempt to login multiple times and didn’t log off from VirtualLab@APU properly. To solve it, please disconnect from the server, wait for few minutes and reconnect again.

To disconnect from the server, click on the Cancel button on the top left.