I get an error message “The View agent reports that this desktop is currently logging off a previous session. Please try again later.” while connecting to VirtualLab@APU.

Owned by Former user (Deleted)
Last updated: Aug 23, 2023 by SAMA MOHAMED
1 min read

This error shows up after you attempt to login multiple times and didn’t log off from VirtualLab@APU properly. To solve it, please disconnect from the server, wait for few minutes and reconnect again.

To disconnect from the server, click on the Cancel button on the top left.

Support

In case of further inquiry, please open a ticket with the Virtual Help Centre. Alternatively, you may choose to access APSpace > More > Help Centre for further guidance and support. This guideline is designed for you to help you in the process of opening a ticket.

 

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