Unable to access the Moodle page

While accessing your Moodle course page, you may face the issue where the browser shows the following error:

To fix the error, follow the instructions below:

How to clear the cache on Chrome:

1. On your computer, open Chrome.

2. At the top right, click More.

3. Click More tools  Clear browsing data.

4. At the top, choose a time range. To delete everything, select All time.

5. Next to "Cookies and other site data" and "Cached images and files," check the boxes.

6. Click Clear data.

How to clear the cache on Edge:

1. Open Microsoft Edge, select Menu (3 dots icon on the top right corner of the browser) > Settings > Privacy & services.

2. Under Clear browsing data, select Choose what to clear.

3. Select "Cached images and files" and "Cookies and other site data" check box and then select Clear.