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This article will highlight the steps to configure your Windows OS device to connect to this new network.

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Initial setup for OnBoard@APU

Step 1 - To start connecting to OnBoard@APU, turn on your Wi-Fi on your Windows device and connect to the Onboard@APU network.

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Step 2 - Open your Browser and enter https://onboard.apiit.edu.my. Once redirected to the website, Click Accept & Proceed.

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Step 3 - In this page, select the network according to your situation. If you are:

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Info

APU Staff should use their APKey/Office 365 Username & Password to log in.

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Step 4 - If you are a staff or student, you will be presented with a login screen. Enter your APKey credentials (Example as below) and click Continue.

Student

Staff

Warning

If you have forgotten your password, CLICK HERE to learn how to reset your password.

Note

Note: Without ‘@mail.apu.edu.my.’

Note

Note: Without ‘@staffemail.apu.edu.my.’

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Prerequisite installation

Step 5 - After successful authentication, you will be presented with this page. Click on Download for Windows.

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Step 6 - You will be presented a window to download an app depending on your browser. Once downloaded, click on the installation file.

Microsoft Edge & Chrome

Mozilla Firefox

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Running connection setup

Step 7 - Launch the installation file, and it will install the Wi-Fi agent.

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Ensure your Antivirus is not blocking the software from installation. Moreover, some windows users might receive a message ‘SmartScreen can’t be reached right now'. Click on Run (As per the image below)

Step 8 - Once the installation has been completed, The Cloudpath application will configure your Wi-Fi automatically.

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Finish connecting to Student@APU 2.0

Once the configuration is successful, you will be redirected to apu.edu.my to confirm that Internet connection is working.

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You can access your Wi-Fi tray icon to confirm that you are connected to the correct Wi-Fi. You should see the Wi-Fi-connected is Staff@APU 2.0/Student@APU 2.0/Visitor@APU 2.0 and not Onboard@APU.

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Support

Info

If you have any inquiries, please do not hesitate to contact our Helpdesk Centre by opening a ticket with the Virtual Help Centre. Alternatively, you may choose to access APSpace > More > Help Centre for further guidance and support. Not sure how to open a ticket? Please follow this guideline.