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Please disconnect from the current session and connect to VirtualLab@APU again.

Horizon Client

Step 1 - Hover over the menu bar, click Options > Disconnect and Log Off.

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Step 2 - Click OK to disconnect from virtual machine.

Step 3 - Click on Windows 10 to connect to VirtualLab@APU again.

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HTML Access

Step 1 - Click on the tab at the left side.

Step 2 - Click Log Off.

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Step 3 - Click OK to Log Off Desktop.

Step 4 - Click on Windows 10 to connect to VirtualLab@APU again.

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Support

Info

In case of further inquiry, please open a ticket with the Virtual Help Centre. Alternatively, you may choose to access APSpace > More > Help Centre for further guidance and support. This guideline is designed for you to help you in the process of opening a ticket.