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APRescue is also able to provide remote support on Smart Phones like Android and iOS. Below is the guide that will enable users to be able to grant remote access to our support agents.
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Please note that, By providing the ID. The Support Agent will be able to see all your smartphones content. It is recommended and vital to close any confident documents before providing remote access to the support agent. If you feel unsafe or you think the support agent is doing something that is not meant to be done, please close/cancel the TeamViewer Quick Support Application immediately. |
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Step 4: Once you have launched the application, click on 'Agree & Continue' to accept the applications' EULA and DPA terms of the applications.
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Step 5: Once you have agreed on the application's conditions of the application, please share your ID with the support agent.
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If you have any questions, do visit our Virtual Help Centre and search our Knowledge Base to find the answers you may need; FAQs, self-instructions, troubleshoot guides, tutorials etc.
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