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titleCan other students see my fies or connect to my session?

Answer: Other students are not able to see your work or desktop when connected to RemoteLab@APU. Each student will be connected to their own profile on a particular assigned machine.

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titleI keep getting the message 'the Gucamole server is denying access to this connection beacuase you have exhausted the limit for simultaneous connection use by an individual user. Please close one or more connections and try again.'
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Answer: To resolve the issue above, click on RECONNECT few times till the system redirects you to your active session.

This issue happens when you try to refresh your webpage or connect to the remotelab@APU again while having an active session. every student is only entitled to have 1 connection at a time.

Support

If you have any questions, do visit the Knowledge Base to find the answers you may need at https://apiit.atlassian.net/servicedesk/customer/portals.

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