Problem
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While you are filling up your EC application, you may face a rare issue that can be caused by your browser. You may not be able to see the available intakes instead, you will see an option called “Please press the button” as below: |
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Solution
To solve this issue, you should try to use a different browser and if the issue persists, you are advised to use your browser in “Incognito Mode” so it would prevent stored caches to interfere with the EC system. To open an Incognito tab, you should click on the menu on the top right side of your browser and click on “Open in Incognito” or “New Private Window”.
On your computer, open Chrome.
At the top right, click More > New Incognito Window.
A new window appears. In the top corner, check for the Incognito icon .
Chrome | Firefox |
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These guidelines will help you to eliminate the issue, if the issue persists, you can email open a ticket with our helpdesk to seek further assistance; Virtual Help Centre.
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