RemoteLab@APU is a services that enable students and staff to connect to Technology Lab computers remotely from anywhere and anytime via the browser. The users establish a secure HTTPS connection via the browser to a proxy server and then gets assigned a connection to a physical lab computer. This leverages APU’s existing resources in the physical lab.
RemoteLab@APU is powered by Apache Guacamole. Apache Guacamole is a client-less remote desktop gateway. It supports standard protocols like VNC, RDP, and SSH.
Supports macOS (VNC) & Windows (RDP) Platform
Remote into phyiscal lab computer to optimize resources
Leverage physical computer resources like GPU,CPU & RAM remotely.
Service is accessible via secure HTTPS (Browser) connection
To connect to RemoteLab@APU - CLICK HERE
Answer: This error has two possibilities. Which is as below:
OR Please try to use the service in a later time of the day, However it if still persist, the system administrator would need to look into it case by case. Thus please submit a support ticket and we will look into it. |
Answer: The service will be available 24/7. However there is limited desktops available at the moment and connections will be assigned based on First-In First-Out. |
Answer: As we will be leveraging the LAB Computers, any files saved on the computer will be automatically deleted upon a restart. Thus we recommend to save your files on OneDrive which is provided to you by Office365APU. |
If you have any questions, do visit the Knowledge Base to find the answers you may need at https://apiit.atlassian.net/servicedesk/customer/portals.
Should you have any inquiries, please do not hesitate to contact our Helpdesk Centre at 03-8992 5050 during operating hours or you may log a help-desk request by sending an email to assist@apu.edu.my from your Office365@APU email.