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 What are the consequences of failing or not attending a referral assessment?

Failing a resit exam or not attending a scheduled referral may delay your graduation, affect your academic progress, and lead to complications with your studentship. For international students, missing a resit may result in visa-related issues.

 How will I know if I need to refer a module?

If you are required to refer any module(s), this information will be indicated on your APSpace web result page.

 What are Extenuating Circumstances (EC), and how to apply?

For more information about Extenuating Circumstances (EC) and how to apply, please refer to the official EC policy on the APSpace platform.

 Can I appeal if my EC application is rejected?

If your no-show or non-submission was not due to EC, and you wish to appeal for consideration, you must submit an appeal to the University Appeals Committee (UAC).

How to apply academic appeal application?

Please visit the link Academic Appeal Application

 If I attended my 1st referral and I failed, how much do I need to pay for 2nd referral fees? Will I be auto-registered to 2nd referral?

If you failed your 1st referral, you are required to attempt all components. The 2nd referral fee is RM200.00 for Pre-University and Undergraduate students, and RM250.00 (per failed component) for Postgraduate students. No, you will not be auto-registered for 2nd referral, please contact your Programme Administrator at admin@apu.edu.my to get the referral link to register.

 Will a second referral be automatically granted after a no-show or non-submission?

No, a second referral opportunity after a no-show is not automatically granted. It will only be considered if your appeal is approved by the University Appeals Committee (UAC).

 Is there a fee for submitting an appeal for no-show or non-submission?

Yes, there are charges for the appeal of RM 50.00 and you are required to attempt the failed components. The examples are as below;

 Pre-University and Undergraduate students:

If you miss the first referral, you will need to pay the initial referral fee of RM150.00 and the RM50.00 appeal fee, totalling RM200.00. If your appeal is approved and you proceed to a second referral, the referral fee is RM300.00, making the total RM500.00 (RM150.00 for the first referral, RM50.00 for the appeal, and RM300.00 for the second referral).

Postgraduate students:

If you miss the first referral, you will need to pay the initial referral fee of RM200.00 and the RM50.00 appeal fee, totalling RM250.00. If your appeal is approved and you proceed to a second referral, the referral fee is RM400.00, making the total RM650.00 (RM200.00 for the first referral, RM50.00 for the appeal, and RM400.00 for the second referral).

 How will I be informed about the outcome of my appeal?

You will be notified about this via student email. Make sure to regularly check your student email for updates regarding your appeal status.

 What should I do if my appeal to the UAC is not approved?

If your appeal is not approved, please consult with your Programme Leader for guidance. 

 Can I still submit an appeal for no-show if I do not have a valid reason (e.g., medical reason)?

Yes, you can still submit an appeal even without a valid reason like a medical issue, but your chances of approval may be lower. Each appeal is reviewed on a case-by-case basis, so you may still have a chance depending on the supporting document that you submit with your appeal. You will need to submit via the academic appeal system and an appeal fee RM50.00 will be charged.

 Can I make an instalment payment for the referral fees after my appeal is approved, in case I am not able to pay lump sum as per the requirement?

Appeal fee of RM50.00 is still required to be made after appeal is submitted. For instalment payment arrangement, please consult bursary@apu.edu.my for consideration.

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