Most of us already installed with the latest printer driver. However, if you unable to print via the network printers, your printer driver might be damaged/corrupted or not compatible with the APU ‘s printer. Downloading and installing the latest printer driver can often resolve these problems. Here how to update your printer driver:
A) First, remove the old printer
Open Settings.
Click on Devices.
Click on Printers & scanners.
Select the printer and click the Remove device button.
Select the Start button, then type Printer and click Open
Click the Yes button to confirm.
Once you've completed the steps, the printer will be removed from your device.
B) Secondly, install the latest printer driver
Select the Start button, then type \\ysoftsvr followed by Enter
It will open a shared folder as below. Double click on the AddFollowU folder to access printer drivers.
It will open the AddFollowU folder as below. Double click on the Add-Follow-U-64 - External Computers file to install the latest printer driver.
It will open the AddFollowU folder as below. Double click on the Add-Follow-U-64 - External Computers file to install the latest printer driver.
Go back to the top folder as below. Double click on the Print@APU file to connect to the printer services.
Now, perform print test to test your newly installed printer driver.
Should you still unable to print to the network printers, please walk-in to the TechCentre with your laptop or email to assist@apu.edu.my to schedule an appointment to install the latest printer driver for you. Meanwhile, if you have any questions, do visit the Knowledge Base to find the answers you may need at https://kb.sites.apiit.edu.my .