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Current Users or un-supported Adobe Creative Cloud Versions

This section is only meant for users who have used old version, un-licensed, non-supported versions of Adobe Creative Cloud.

Adobe Creative Cloud licensing can be tricky and creates conflicts when old version of Adobe exist in your machine. So it is required to do a proper clean of all Adobe products before installing the Adobe Creative Cloud provided by APU.

Step 1: Download the Adobe Creative Cloud Cleaner tool

Step 2: Launch the application as 'Run as Administrator'

Step 3: Enter letter E for English and enter → Enter letter Y to agree to the terms and conditions and enter. Once you have entered you will see a similar screen as below

Step 4: Select All (Number 1) and enter to remove all Adobe related products from your computer.

Step 5: Select Clean All (Number 9, as per the screenshot. Might vary for you) and enter

Step 6: Select Y and enter to confirm the removal.

 

Step 7: Once the uninstall process is completed with the message 'Adobe Creative Cloud Cleaner Tool completed Successfully', press Enter

Step 8: Install Adobe following the steps above.

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