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What is APKey?

What is my APKey username?
The username is the part before the @ symbol in the email address. For example, if the email address is john.smith@mail.apu.edu.my or john.smith@apu.edu.my the username is john.smith.

For students (TP012345@mail.apu.edu.my) the APKey username is the Student ID. i.e.TP012345.

What is my APKey password?
Your default APKey password follows this format, which is case sensitive: TpXXXXXX@DDMM
Your password must contain or the password policy for APKey
Your password must contain:
  • At least one upper case English letter (i.e. A-Z)

  • At least one lower case English letter (i.e. a-z)

  • At least one digit (i.e. 0-9)

  • At least one special character (Only #?!@$%~()_{}- characters are allowed)

  • Minimum eight characters in length

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What if I don’t know my APKey?
Please contact the service desk.
  • TechCentre @ Room 10, 6th Floor, Spine, APU Campus

  • Helpdesk @ Level 3, APIIT Campus

Where can I use the APKey to login?
  • Existing services:

    • Moodle

    • APSpace

    • APSpace Admin

    • APres

    • APLink

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