This article guides users on how to enable the "Report Message" add-in in both the Outlook Web App (OWA) and the Outlook Desktop Application. This feature helps to report suspicious emails to APU's Security Operations Centre. Please note, the Microsoft365 administrator might need to install and assign this add-in to users.

Guidelines:

Enabling Report Message Add-in in Outlook Web App (OWA):

1. Log in to your Outlook Web App (OWA) account.

2. Click on the "Settings" gear icon located on the upper-right side of the screen.

3. Scroll down and select "View all Outlook settings."

4. In the settings window, select "Mail," then "Compose and reply."

5. Scroll down until you see "Message options."

6. If the "Report Message" add-in is installed, it should be visible here. Enable it by ticking the checkbox and save the settings.

Enabling Report Message Add-in in Outlook Desktop Application:

1. Open the Outlook Desktop Application and click on "File" in the top left corner.

2. Select "Options" from the drop-down menu.

3. In the window that appears, select "Add-ins" from the list on the left.

4. At the bottom of the window, under "Manage," ensure "COM Add-ins" is selected from the drop-down menu and then click "Go."

5. A new window will appear with a list of all the current add-ins. If the "Report Message" add-in is in the list, check the box next to it and then click "OK." If it's not in the list, click "Add," navigate to where the add-in is saved on your computer, select it, and then click "OK."

6. The add-in should now be enabled.

If you can't find the "Report Message" add-in, please do not hesitate to contact our Helpdesk Centre by sending an email to assist@apu.edu.my or walk-in to the TechCentre with your laptop.

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