The Respondus Lockdown Browser is required to take your exam. This article will guide you on how to install it.
Installation Guide
Access the installer via this link: https://download.respondus.com/lockdown/download.php?id=553146576
For iPad OS users, you may download Respondus Lockdown Browser from the App Store via this link: https://apps.apple.com/us/app/lockdown-browser/id659101775
Step 1 - The website will automatically detect the operating system you are using and provide the latest installer accordingly.
Step 2 - Once you have confirmed that the details are correct, click Install Now. It will download an executable.
Step 3 - After launching the executable, follow the installation instructions accordingly.
Result - Respondus Lockdown browser has now been installed. You only need to install this once and use it for all future exams unless you have removed it prior (which you will need to install again for exams).
You may want to check and ensure your setup is working correctly by clicking on Check your Lockdown Browser Setup, this can be found in every quiz and exam page:
Ensure that during your exam, you are connected to the Exam@APU network and have no VPN active. Otherwise, you cannot attempt the exam.
Video Guide
FAQ
Lockdown Browser includes a basic spreadsheet tool that enables .xls/.xlsx spreadsheets to be viewed and manipulated during an exam session. This functionality is available for Windows, Mac, and iPad editions of Lockdown Browser.
Within the quiz tool of the learning system, an instructor should add a link to the spreadsheet in the question wording. Exactly how this link is determined and then added to the question differs with each LMS. In most cases, you should:
Upload the spreadsheet to a content area in the course.
In the content area, right click on the spreadsheet title and choose "copy link location" (wording will vary depending on the browser used).
Paste that link directly into the quiz question.
However, these steps may not work for every LMS. Some LMS types offer a document uploading tool right in the essay question toolbar, and if so, this would be the preferred method to embed the file.
The .csv file type is not supported. Please convert this file type to .xls/.xlsx before attempting to use it with Lockdown Browser.
When a student selects the link within Lockdown Browser, a spreadsheet tool will open. The spreadsheet can be pre-populated with content, or it can be a blank spreadsheet created in another spreadsheet app, which students use to prepare their answers.
As an example, the spreadsheet tool might be used with a multiple-choice question. As shown below, a link provides access to a pre-populated spreadsheet. The student calculates the answer and then selects one of the answer choices.
The image below shows the spreadsheet that was used for this exam question.
Alternatively, an instructor can require students to create or modify a spreadsheet and submit it for grading. The example below shows how an essay question can be used for this purpose.
The question wording itself should provide guidance on the steps a student should follow. As shown above, students are instructed to 1) select the link that opens a pre-populated spreadsheet, 2) create the required formula or calculation, 3) select the button “Click here to save your work”, and 4) paste the resulting URL into the answer field for the essay question.
After the spreadsheet file has been saved, a dialog will remind students to copy the resulting URL to the answer field using CTRL + V.
Following the exam, the instructor will see a unique URL within the LMS for each student who provided an answer for the essay question. Upon selecting the URL with a standard browser (not Lockdown Browser), the spreadsheet tool will open and the student’s work will be shown for that question.
Note: the spreadsheet tool is not available for the McGraw-Hill ALEKS or Pearson MyLab integrations.
Troubleshooting
General
Windows
Some applications are flagged by Lockdown Browser as "blocked application". If following applications are installed, please consider uninstalling them:
Avast Antivirus
AVG Antivirus
If you encounter this error even if you have not installed Lockdown Browser in an operating system that is running on Virtual Machine, you can try the following:
Reboot your system into BIOS/UEFI settings (you may Google your specific laptop brand on how to do so).
Once you are in the BIOS/UEFI settings, look for keywords relating to virtualization: Intel VT-x, AMD-V, SVM, Intel Virtualization Technology or similar.
Toggle the virtualization settings (on to off, off to on).
Save and exit the BIOS/UEFI.
Try to access the exam/quiz via Lockdown Browser again.
This issue will be accompanied with the issue of accessing the user Temporary Folder via the %temp% environment variable. To fix this issue, perform the following:
Open Windows Explorer, then navigate to C:\Users.
Look for a file that have no extension that is named your first part of your username (e.g., if your username is John Smith, there should be a file called "John" there).
Remove the file from the Users folder.
Try to run the installer again.