Title: Agent FAQs  
Owner: Ismail Siraj Siddiqui
Creator: Ismail Siraj Siddiqui May 06, 2021
Last Changed by: Ismail Siraj Siddiqui Sept 23, 2021
Tiny Link: (useful for email) https://apiit.atlassian.net/wiki/x/BYBeUQ
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Hierarchy
Children (3)
    Page: Login to Virtual Help Centre - Agent Portal
    Page: Is forwarding an email to respective Virtual Help Centre service desk same as creating ticket on behalf of the reporter?
    Page: Create ticket from Outlook
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