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This article will highlight the steps to self manage your devices without the assistance of IT Support.

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Connect to Network

Step 1 - Turn on your Wi-Fi on your device and connect to the Onboard@APU / Student@APU 2.0 / Staff@APU 2.0 network or any open network available.

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Step 2 - After you are connected, do one of the following opt

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you will be redirected to the following website. Click Accept & Proceed.

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Step 3 - In this page, select the network according to your situation. If you are:

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Info

APU Staff should use their APKey/Office 365 Username & Password to log in.

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Step 4 - If you are a staff or student, you will be presented with a login screen. Enter your APKey credentials (Example as below) and click Continue.

Student

Staff

Warning

If you have forgotten your password, CLICK HERE to learn how to reset your password.

Note

Note: Without ‘@mail.apu.edu.my.’

Note

Note: Without ‘@staffemail.apu.edu.my.’

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Manage Device

There are 3 options to manage your devices. Each option will be explained below.

Option 1 - Add New Device

As mentioned, Onboard@APU supports up to 4 devices per user. This enables users to register more than 1 device. After authentication, you will be redirected to an image as below.

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For remaining steps, please check the detailed guideline for your respective Device OS Type.

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Option 2 - Download Agent for Existing Device

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Click on the device option that you would want to re-download the agent to and click on Continue.

Note: It should be the same registered device; new devices will not work.

For remaining steps, please check the detailed guideline for your respective Device OS Type.

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Option 3 - Delete Device

Users have the option to delete and manage their own devices that are connected to Onboard@APU. After authentication, you will be redirected to an image as below.

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