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The Respondus Lockdown Browser is required to take your exam. This article will guide you on how to install it.

Table of Contents

Installation Guide

Access the installer via this link: https://download.respondus.com/lockdown/download.php?id=553146576

For iPad OS users, you may download Respondus Lockdown Browser from the App Store via this link: https://apps.apple.com/us/app/lockdown-browser/id659101775

Step 1 - The website will automatically detect the operating system you are using and provide the latest installer accordingly.

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Step 2 - Once you have confirmed that the details are correct, click Install Now. It will download an executable.

Step 3 - After launching the executable, follow the installation instructions accordingly.

Result - Respondus Lockdown browser has now been installed. You only need to install this once and use it for all future exams unless you have removed it prior (which you will need to install again for exams).

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Info

Ensure that during your exam, you are connected to the Exam@APU network and have no VPN active. Otherwise, you cannot attempt the exam.

Video Guide

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FAQ

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titleWhat is Respondus Lockdown Browser®?

Lockdown Browser® is a custom browser that locks down the testing environment within a learning management system.

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titleCan I go to the washroom during the exam?

You are discouraged from using the washroom during the examination.  If you need to go to the washroom. Take note of your table number and register your exit to the washroom at the book located at the front desk.

Troubleshooting

General

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titleBlank exam/quiz after launching Lockdown Browser

This is due to the customized Moodle theme settings. To change back your Moodle theme to Default, perform the following:

  1. Login to Moodle: https://lms2.apiit.edu.my/my/

  2. Click on the profile at the top right and click Preferences.

  3. Under User account, click Edit profile.

  4. Under General, look for Preferred theme, then change it to Default.

  5. Scroll down and click Update profile.

  6. Launch the exam/quiz on Lockdown Browser again.

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titleExam/quiz tabs keeps loading but it never load

F-Secure Internet Security is known to cause this issue due to their Deep Guard over-blocking the network. Try adding Lockdown Browser into the exception list and try again.

Windows

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titleWhen attempting exam, I received "Blocked Application Detected" message

Some antivirus applications are flagged by Lockdown Browser as "blocked application". If following applications are installed, please consider uninstalling them:

  • Avast Antivirus

  • AVG Antivirus

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titleWhen attempting exam, I received "Yikes! A VM has been detected" message

If you encounter this error even if you have not installed Lockdown Browser in an operating system that is running on Virtual Machine, you can try the following:

  1. Reboot your system into BIOS/UEFI settings (you may Google your specific laptop brand on how to do so).

  2. Once you are in the BIOS/UEFI settings, look for keywords relating to virtualization: Intel VT-x, AMD-V, SVM, Intel Virtualization Technology or similar.

  3. Toggle the virtualization settings (on to off, off to on).

  4. Save and exit the BIOS/UEFI.

  5. Try to access the exam/quiz via Lockdown Browser again.

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