Most of us already installed with the latest printer driver. However, if you unable to print via the network printers, your printer driver might be damaged/corrupted or not compatible with the APU‘s printer. Downloading and installing the latest printer driver can often resolve these problems. Here is how to update your printer driver:
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Remove the old printer
Step 1: Open Settings.
Step 2: Click on Devices.
Step 3: Click on Printers & scanners.
Step 4: Select the printer and click the Remove device button.
Step 5: Select the Start button, then type Printer and click Open
Step 6: Click the Yes button to confirm.
Step 7: Once you've completed the steps, the printer will be removed from your device.
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Install the latest printer driver
Step 1: Select the Start button, then type \\ysoftsvr followed by Enter
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Step 2: It will open a shared folder as below. Double click on the AddFollowU folder to access printer drivers.
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Step 3: It will open the AddFollowU folder as below. Double click on the Add-Follow-U-64 - External Computers file to install the latest printer driver.
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Step 4: It will open the AddFollowU folder as below. Double-click on the Add-Follow-U-64 - External Computers file to install the latest printer driver.
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Step 5: Go back to the top folder as below. Double click on the Print@APU file to connect to the printer services.
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Step 6: Now, perform print test to test your newly installed printer driver.
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Support
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In case of further inquiry, please open a ticket with the Virtual Help Centre. Alternatively, you may choose to access APSpace > More > Help Centre for further guidance and support. This guideline is designed for you to help you in the process of opening a ticket. |