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Step 1: Open settings (gear icon) from the Start Button at the bottom left.

Step 2: Click on Apps, in the list of options select Apps and Features.

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Step 3: Scroll down and look for Office. Click on Office and select Advanced Options.

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Step 4: Under reset, select Repair. Once done there will be a tick next to the repair button.

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If your Office applications are still facing issues, you can contact our Helpdesk Centre at 03-8992 5050 during operating hours, or you may log a help-desk request by sending an email to assist@apu.edu.my from your Office365@APU email

Info

In case of further inquiry, please open a ticket with the Virtual Help Centre. Alternatively, you may choose to access APSpace > More > Help Centre for further guidance and support. This guideline is designed for you to help you in the process of opening a ticket.

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Microsoft 365 Apps - Registered Devices