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This page is work in progress. Once completed, it should contains information of all licenses status and other services. Please contact weilun.cheng@apu.edu.my for more information. |
Summary
Services | Status | Remarks |
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Reported Issues
Software Licenses
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IBM SPSS Statistics Amos [AcknowledgedEscalated] Issue: Users are reporting that they have received error saying license is expired and they can no longer use IBM SPSS Statistics soon if not renewed.  Resolution: Users may still proceed to use the software by clicking OK when the warning shows up. Remarks: This is due to us temporarily transitioning the license from v29 to v30 and we have yet to get the complete license. Once the license transition is complete, the error message will be gone, and you can still use IBM SPSS Statistics v29 or choose to upgrade to v30. Last Updated: 20 January The license for IBM SPSS Amos has recently been upgraded v30 with transitional support for v29 to allow user and lab deployment update. However, there are some licensing issue within IBM SPSS Amos software that prevented v29 users from obtaining license access.  Implementation: We have temporarily downgraded IBM SPSS Amos license to v29 only. Users who have upgraded to v30 is advised to uninstall the version and install v29 version the same way as per KB guidelines: Installation Guideline for IBM SPSS Amos 30 (Windows 11) Remarks: Please refer to this IBM article for more information: Known Issue: DT144867 Last Updated: 6 February 2025 |
VirtualLab@APU
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VirtualLab@APU [Under maintenance] Issue: Users are reporting that they are unable to access to VirtualLab@APU via Omnissa Horizon (previously known as VMware Horizon).  Alternatives: Please use the software required in the lab PC during lab availability hours. If software is not working in the lab PC, please write to assist@apu.edu.my. Last Updated: 20 January 2025 |
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