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Note

Please note that, By providing the ID. The Support Agent will be able to see all your smartphones content. It is recommended and vital to close any confident documents before providing remote access to the support agent.

If you feel unsafe or you think the support agent is doing something that is not meant to be done, please close/cancel the TeamViewer Quick Support Application immediately.

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Step 2: Click on Close to end the remote session.

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Support

If you have any questions, do visit our Virtual Help Centre and search our Knowledge Base to find the answers you may need; FAQs, self-instructions, troubleshoot guides, tutorials etc.

Should you have any inquiries, please do not hesitate to contact our Helpdesk Centre at 03-8992 5050 during operating hours or you may log a help-desk request by sending an email to assist@apu.edu.my from your Office365@APU email.