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This article will highlight the steps to self manage your devices without the assistance of IT Support.

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Connect to Network

1. Turn on your Wi-Fi on your device and connect to the Onboard@APU / Student@APU 2.0 / Staff@APU 2.0 network or any open network available.

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2. After you are connected, do one of the following opt

or

open your browser and navigate to https://onboard.apiit.edu.my,

you will be redirected to the following website. Click Accept & Proceed.

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4. If you are a staff or student, you will be presented with a login screen. Enter your APKey credentials (Example as below) and click Continue.

Student

Staff

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Warning

If you have forgotten your password, CLICK HERE to learn how to reset your password.

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Note

Note: Without ‘@mail.apu.edu.my.’

Note

Note: Without ‘@staffemail.apu.edu.my.’

Manage Device

There are 3 options to manage your devices. Each option will be explained below.

Option 1: Add New Device

As mentioned, Onboard@APU supports up to 4 devices per user. This enables users to register more than 1 device. After authentication, you will be redirected to an image as below.

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Click on ‘This is an additional Device’, you can give the device a name if required (Recommend to give it a friendly name so you can remember it in the future) and click on Continue.

For remaining steps, please check the detailed guideline for your respective Device OS Type.

Option 2: Download Agent for Existing Device

In case you accidentally forgotten your known network or formatted your computer, you can always re-download the agent on the same computer. After authentication, you will be redirected to an image as below.

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Click on the device option that you would want to re-download the agent to and click on Continue.

Note: It should be the same registered device; new devices will not work.

For remaining steps, please check the detailed guideline for your respective Device OS Type.

Option 3: Delete Device

Users have the option to delete and manage their own devices that are connected to Onboard@APU. After authentication, you will be redirected to an image as below.

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In case a user accidentality deleted a device, the user needs to re-register the device. Please check the detailed guideline for your respective Device OS Type.