APKey


What is my APKey username?

The username is the part before the @ symbol in the email address. For example, if the email address is john.smith@mail.apu.edu.my or john.smith@apu.edu.my the username is john.smith.

For students (TP012345@mail.apu.edu.my) the APKey username is the Student ID. i.e.TP012345.


What is my APKey password?

Your default APKey password follows this format, which is case sensitive: TpXXXXXX@DDMM

Your password must contain or the password policy for APKey

Your password must contain:

  • At least one upper case English letter (i.e. A-Z)

  • At least one lower case English letter (i.e. a-z)

  • At least one digit (i.e. 0-9)

  • At least one special character (Only #?!@$%~()_{}- characters are allowed)

  • Minimum eight characters in length


How can APKey benefit me?

  • Universal username and password for all ICT services offered by APU

  • Single login for multiple Web application access

  • Ability to change password online – anywhere anytime

  • The ability for password recovery setup

  • Ability to perform self-reset password


What if I don’t know my APKey?

Please contact the service desk.

  • TechCentre @ Room 10, 6th Floor, Spine, APU Campus

  • Helpdesk @ Level 3, APIIT Campus


Where can I use the APKey to login?

  • Existing services:

    • Moodle

    • APSpace

    • APSpace Admin

    • APres

    • APLink


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