If the first export is not working, usually it will make the GIMS application hangs too. Please follow below steps:
If GIMS hang, please close all GIMS and re-login
Open Student Statistic
Open a new excel blank workbook
Try export again
If the first export is not working, usually it will make the GIMS application hangs too. Please follow below steps:
If GIMS hang, please close all GIMS and re-login
Open Student Statistic
Open a new excel blank workbook
Try export again