Missing Moodle folder and/or Attendance for new intakes
If you have an upcoming intake and you notice that the intake specific folders and/or attendances are not available for them, most of the time, it is because the programme admin has not yet create the class setup.
Important details to note before you open a helpdesk ticket:
A script generates Moodle folders automatically, but it will require that the programme admin has already create the class setup first. Without the class setup, no new intake specific folders will generate.
The same thing applies to attendance. Without the class setup, attendance for that class will not be created.
If you do not see both attendance and Moodle folder for the upcoming class that you are about to teach, it is very likely that the programme admin has not yet create the class setup. Should you have any further queries, please refer to them accordingly.
However, if you notice that the attendance is already available but not the Moodle folder, you can email helpdesk to have the matter investigated.
Note: Do be noted that Moodle folders are not generated instantly, they will usually take 1 to 2 hours to show up after the class setup has been created. Larger classes may potentially take slightly longer time to generate, but it should not cross over to the next day. In the event it does, you can email helpdesk to have the matter investigated.
Copyright © Asia Pacific University. All Rights Reserved.