I am stuck in the login screen with “VMware SSO User” after connecting to VirtualLab@APU.
This issue occurs when Horizon Agent failed to sign in to VirtualLab@APU properly.
Click on the Shutdown icon at the bottom right and click Shutdown. Then, reconnect to VirtualLab@APU.
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Support
In case of further inquiry, please open a ticket with the Virtual Help Centre. Alternatively, you may choose to access APSpace > More > Help Centre for further guidance and support. This guideline is designed for you to help you in the process of opening a ticket.
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