I get an error message “The SAM database on the Windows Server does not have a computer account for this workstation trust relationship.” after connecting to VirtualLab@APU.

This is a domain controller issue.

Press OK and click the Shutdown icon at the bottom right and click Shutdown. Then, reconnect to the VirtualLab@APU.

Support

In case of further inquiry, please open a ticket with the Virtual Help Centre. Alternatively, you may choose to access APSpace > More > Help Centre for further guidance and support. This guideline is designed for you to help you in the process of opening a ticket.

 

Copyright © Asia Pacific University. All Rights Reserved.