How to open Incognito/Private window in a web browser?

If you encounter any issue with any of APU/APIIT digital platforms such as - APSpace, e-Forms, Moodle , Knowledge Base, Outlook, MS Teams etc, then you may try to self-troubleshoot the issue using incognito/private window in a web browser. Please follow the steps based on your choice of web browser.

Chrome	Firefox

Chrome	Firefox
On your computer, open Chrome. At the top right, click More and then New Incognito Window.	On your computer, open Firefox. Click the menu button and then click New Private Window.

Support

If you have any inquiries, please do not hesitate to contact our Virtual Help Centre and open a ticket. You can also visit Virtual Help Centre to search our Knowledge Base to find the answers you may need; FAQs, self-instructions, troubleshoot guides, tutorials etc.