Completion Letter (Joget)
- 1 Objective
- 1.1 Success metrics
- 1.2 Requirements
- 1.2.1 PDF Completion Letter
- 1.3 Completion Letter
- 1.4 Special Completion Letter
- 2 Business Workflows
- 3 A.Notify the Student when submited a Completion Letter
- 4 B Notify Admin
- 5 C. Email Rejection Reason
- 6 D.Send Special Completion Letter
- 7 E. Completion Letter
- 8 Request API
Objective
This form will be designed so that students can request a completion letter or a special completion letter, which the admin can then review and either approve, reject, or request clarification.
Success metrics
Goals and metrics are to implement and replace an old system and improve the system’s efficiency.
Goal | Metric |
|---|---|
Simplify the student experience | Students can use this system to get a Completion or Special Completion letter. |
Improve admin efficiency | The admin can select the letter type and intake code, and then choose to send the letters either individually or in bulk. |
Requirements
Requirement | User Story |
|---|---|
Getting Data from APU API | Get the student details & information from the APU API |
Admin can choose the letter type and intake code | The system will collect the students who are eligible within the intake code that the admin selected. |
Admin sent the Completion Letter or the Special Completion Letter in bulk or one by one | The admin can send either a Completion Letter or a Special Completion Letter individually to students or in bulk to all eligible students within the intake code. |
Check eligible | The Student must be eligible to access and fill out the form. If the Student is not eligible, a pop-up message will be displayed: "Dear Student, You are not eligible to fill up this form. Please contact your Programme Administrator at admin@apu.edu.my.” In this case, the form fields will be disabled, and the Student will not be allowed to enter any values. |
Automatic Input Form | The form will be automatically assigned based on the Student's information. The Student is only required to select the letter type and collection method. |
Admin can choose the date when approving the letter | Completion Letter: Admin can choose Programme Completed Date and Certificate & Transcript's Release Date Special Completion Letter: Admin can choose Programme Completed Date and Certificate & Transcript's Release Date |
Collection Method | If the Student selects "Hard Copy" as the collection method, they will receive an email with instructions on where to collect the letter and also a soft copy of the letter. If the Student selects "Soft Copy", the completed letter will be sent directly to their email. |
Letter Type | Completion Letter =Before a student can receive this letter, the system will verify the Student’s status. If the status is marked as ‘Completed’, the Student will be eligible to receive the Completion Letter Special Completion Letter = The system will check the student status, if the student status is ‘Active’, then the Student will receive a special Completion letter |
Process Status |
|
History of Letters Sent by Admin | When the admin sends the Completion Letter and Special Completion Letter, it will be kept in the history table, so that the admin can review the letters they sent |
Admin is able to edit the history | The admin can edit the Completed Date, Certificate & Transcript Release Date, and Graduation Day. They can also print the document with or without a cover |
Admin is able to print the letter with or without the cover | When students request a hard copy, the admin can able to print the Completion Letter and Special Completion Letter with or without the cover |
PDF Completion Letter
Completion Letter
Special Completion Letter
Business Workflows
Student
Admin
A.Notify the Student when submited a Completion Letter
The Student can request a Completion Letter or Special Completion letter from the Completion Form, and a receipt will be sent to the student so that the student will know they have already submitted a request for a completion letter, and the admin will notify a new request too.
Dear Student,
Thanks for using our online Student Completion Letter request through APSpace > e-Forms.
Your request ID is: #form.att_comp_req.id#
If you may have any further questions or concerns regarding your Completion Letter, please send an email to admin@apu.edu.my with the subject title of “Completion Letter Form“.
Sincerely
Academic Administration Office
B Notify Admin
When a user submits a Completion Form, the admin will receive an email
Dear Admin Group,
Please be notified that the new entry has been submitted for Completion Letter.
{All_Fields }
Sincerely
APU E-Forms System
C. Email Rejection Reason
When the admin rejected the student’s request
Rejection Message to be emailed to the requester:
Dear Student,
Thanks for using our online Completion Letter request through APSpace > e-Forms.
Your request with the ID {REQUEST_ID} has been rejected.
If you may have any further questions or concerns regarding your Completion Letter, please send an email to admin@apu.edu.my.
Sincerely
Academic Administration Office
D.Send Special Completion Letter
The Special Completion Letter will be generated as a PDF file, attached to an email, and sent by the admin team so that the student can download it
Dear Student,
Attached is the letter as per requested. Should you require any clarification, please contact Help Centre - Academic Administration at admin@apu.edu.my and we’ll be happy to assist you.
Academic Administration
Asia Pacific University
E. Completion Letter
The Completion Letter will be generated as a PDF file, attached to an email, and sent by the admin team so that the student can download it
Dear Student,
Attached is the letter as per requested. Should you require any clarification, please contact Help Centre - Academic Administration at admin@apu.edu.my and we’ll be happy to assist you.
Academic Administration
Asia Pacific University
Request API
The necessary data that is required and must be pulled from the API:
COURSE_CODE
COURSE_NAME
CURRENT_LEVEL
FACULTY_NAME
IC_PASSPORT
INTAKE
INTAKE_END_DATE
INTAKE_REGISTRATION_DATE
INTAKE_START_DATE
NATIONALITY
PROGRAMME
PROGRAMME_COMMENCED
PROGRAMME_DURATION
PROVIDER_CODE
STUDENT_ID
STUDENT_NAME
STUDENT_STATUS
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