Why am I getting error while uploading my files in the Extenuating Circumstances (EC) system?

You can submit EC Online from the following link – e-Forms (Forms & Applications). APSpace > More > e-Forms.

While you are submitting EC you may need to upload your files in the form for supporting purposes. You can choose multiple files in a variety of formats, after you upload your chosen files, you will be presented with a list of your uploaded files, alongside a cross icon next to it which you can click to remove the uploaded files.

Please take note that the red icon DOES NOT mean an error has occurred, that’s for you to remove your uploaded file.

If you have faced an error, you can get in touch with our helpdesk support to resolve the issue.