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This error pop-up message means that, more than one user is trying to update the record in GIMS, where the system will lock it until the process is finished.

IT Helpdesk > Reserve Record error pop-up message > Screenshot 2022-11-02 at 2.43.25 PM.png

Please follow below steps to resolve the issue:

Step 1 - Log off from GIMS.

Step 2 - Please wait 10-15 minutes.

Step 3 - login to the GIMS and try again.

If you have any difficulties, do let us know on the ticket and we will assist accordingly.