What is my APKey username?

The username is the part before the @ symbol in the email address. For example, if the email address is john.smith@mail.apu.edu.my or john.smith@apu.edu.my the username is john.smith.

For students (TP012345@mail.apu.edu.my) the APKey username is the Student ID. i.e.TP012345.


What is my APKey password?

Your default APKey password follows this format, which is case sensitive: TpXXXXXX@DDMM

Your password must contain or the password policy for APKey

Your password must contain:


How can APKey benefit me?


What if I don’t know my APKey?

Please contact the service desk.


Where can I use the APKey to login?