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There have been cases reported that the app does not retrieve any data after an update or while using a very slow connection.
Below are the troubleshooting steps:
To clear the cache to close the app and ensure the app is not in the processes.
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Open the
Settings
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From the list enter
Apps & Notifications
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From the list find and select
APSpace
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Select the Storage option from this list.
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Select
Clear Cache and Clear Data option
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