Clearing the Cache and Cookies from a web browser is an important first - step for almost any troubleshooting. The 'cache' is a tool used by your web browser to speed up the page loading process. Sometimes, you may encounter a problem when a website or any of our digital platform platforms (APSpace, Moodle, Knowledge Base, OBE, APSpace Admin, etc.) are updated and there might be a conflict with files saved in the cache. Clearing web browser cache and cookies may fix certain problems, like loading, updated content, or formatting issues.
If the below option is available in your browser, select “Empty Cache and Hard Reload“. Else, refer to more options below.
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Following are the steps shown to clear cache and cookies in your choice of the web browser -
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