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Download Adobe Creative Cloud
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Before you start downloading, make sure to uninstall any Adobe CC versions was installed from before. You can also refer to the Adobe cleaning tool guideline Adobe Cleaning Tool. |
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You can also check for the Hardware requirements for Adobe softwares Hardware Requirements for Adobe Software. |
Step 1: Log into your University Email and open the email from Adobe with the subject “Welcome! Here’s how to get started with All Apps EDU“
Note: You will only receive the email if you are eligible for Adobe. To submit for eligibility, fill out this form accordingly. Adobe licenses are reviewed annually and might require users to submit for re-eligibility.
Step 2: Click on Get Started under the email’s content
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Step 3: Enter your University email address accordingly.
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Step 4: Select 'Company or School Account'
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Step 5: Enter your University Password accordingly, and click on Continue
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Step 6: Once you have successfully logged in, Find for Creative Cloud application and click on Download
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Install Adobe Creative Cloud
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When installing any Adobe products, close your Microsoft Office applications and Microsoft Teams as it creates a conflict, or the installation might fail due to an application conflict. |
Step 1:Once you have successfully downloaded the Creative Cloud application, Select the installer
Depending on the OS/Browser you use, the download location can vary.
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Step 2:Click on Continue and Yes.
If you have closed the browser where you logged into Adobe, the application will prompt you to add your University email and password again.
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Step 3: Once you have successfully installed the Adobe Creative Cloud application, you can install Adobe-specific applications according to your needs by clicking on Install next to the application you need.
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Current Users or un-supported Adobe Creative Cloud Versions
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This section is only meant for users who have used old version, un-licensed, non-supported versions of Adobe Creative Cloud. Adobe Creative Cloud licensing can be tricky and creates conflicts when old version of Adobe exist in your machine. So it is required to do a proper clean of all Adobe products before installing the Adobe Creative Cloud provided by APU. |
Step 1: Download the Adobe Creative Cloud Cleaner tool
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Step 2: Launch the application as 'Run as Administrator'
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Step 4: Select All (Number 1) and enter to remove all Adobe related products from your computer.
Step 5: Select Clean All (Number 9, as per the screenshot. Might vary for you) and enter
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Step 6: Select Y and enter to confirm the removal.
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Step 7: Once the uninstall process is completed with a message 'Adobe Creative Cloud Cleaner Tool completed Successfully', press Enter
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Step 8: Intall Adobe following the steps above.
Hardware Requirements
Adobe Creative Cloud System Requirements vary from Adobe application to application. Below is a system requirement based on common Adobe applications. The table below will illustrate the minimum required hardware to use Adobe applications. It is always recommended to go slightly higher than the minimum hardware requirements to have a decent performance.
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More details of each Adobe application’s hardware requirements and it's recommendations can be found here. |
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Adobe Application
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Processor
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Operating system
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RAM
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Disk Space
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GPU
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After Effects
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Intel or AMD Quad-Core Processor
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Microsoft Windows 10 (64-bit) V20H2 or later
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16 GB of RAM
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15GB
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2 GB of GPU VRAM
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Animate
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Intel Pentium 4 or Intel Centrino, Intel Xeon, or Intel Core Duo (or compatible) processor (2GHz or faster processor)
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Windows 10 version V2004, V20H2 and V21H1
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8 GB of RAM
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4 GB
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OpenGL version 3.3 or higher
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Illustrator
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Multicore Intel processor (with 64-bit support) with SSE 4.2 or later or AMD Athlon 64 processor with SSE 4.2 or later.
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Windows 11 and Windows 10 (64-bit) versions V21H1, and V20H2.
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8 GB of RAM
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2 GB
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1 GB of VRAM
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Substance 3D Painter
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Intel Core i5
AMD Ryzen 5
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Windows 10 (64bit, version 1909)
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16GB
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30GB (SSD)
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4GB of VRAM
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Substance 3D Designer
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Intel Core i5
AMD Ryzen 5
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Windows 10 (64bit, version 1909)
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16GB
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30GB (SSD)
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4GB of VRAM
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Photoshop
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Multicore Intel® or AMD processor (2 GHz or faster processor with SSE 4.2 or later) with 64-bit support
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Windows 10 64-bit (version 20H2) or later; LTSC versions are not supported
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8 GB
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20 GB
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1.5 GB of VRAM
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Premiere Pro
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Intel® 6th Gen or newer CPU – or AMD Ryzen™ 1000 Series or newer CPU
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Windows 10 (64-bit) V20H2 or later
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8 GB
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8 GB
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2 GB of VRAM
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Adobe XD
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N/A
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Windows 10 (64-bit) – Version 1909 (19H2) or later.
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4 GB
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Using cloud documents
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Intel GPU, drivers released in 2014 or later
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Acrobat Pro
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Intel® or AMD processor; 1.5GHz or faster processor
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Windows 11 (64 bit), Windows 10 (64 bit) version 1809 or later
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2 GB
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4.5 GB
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