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titleWhat is my APKey username?

The username is the part before the @ symbol in the email address. For example, if the email address is john.smith@mail.apu.edu.my or john.smith@apu.edu.my the username is john.smith.

For students (TP012345@mail.apu.edu.my) the APKey username is the Student ID. i.e.TP012345.

Excerpt

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titleWhat is my APKey password?

Your default APKey password follows this format, which is case sensitive: TpXXXXXX@DDMM

Info

XXXXXX is your TP number, DDMM is your Date of Birth. We urge you to update your password as soon as you begin accessing the digital resources for your security.

See following example of students and their default APKey credentials:

TP number

Date of Birth

APKey password

TP012345

1st January

Tp012345@0101

TP023000

9th April

Tp023000@0904

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