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FlexClassroom@APU provides comfort to lecturers in Digital Teaching Ecosystem and allows students to learn from the comfort of APU Campus or their own home/vacation spots. FlexClassroom utilises existing Microsoft Teams with integrated equipment for hybrid teaching sessions.

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titleRemote Students or Students on Teams are not able to hear me (lecturer)

Troubleshooting 1:

Ensure your Microphone setting on Teams is NOT muted.

Troubleshooting 2:

Double Checking Device Settings on the Teams Meeting is connected to the correct Microphone setting.

Ensure the Microphone is set to the Microphone and when you speak the bar has a signal.

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Troubleshooting 3: Double-check if the Microphone your using is powered-on and the audio is coming to the classroom speakers.

If you have tried the above and if it still fails, please call for technical support.

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titleThe room has echo/feedback noise.

This issue is caused because of an audio loopback. To resolve this issue, ensure NOT more than 1 microphone or speakers are turned on. Lecturers and students in the room should make sure their microphone and speakers are on MUTE and only the resource computer’s speaker and microphone are enabled/un-mute.

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titleHow do i I enable Together Mode / Large Gallary Mode from the Resource Computer.

Lecturer or presenter can enable together mode or large gallery from the resource computer. This will also be displayed on the far end display so the presenter can view the remote students.

However, to enable Together Mode / Large Gallary, the remote students should turn on their webcam (minimum 5 to 9 attendees).

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